WHO ARE WE?

Loft Logic was founded by Mark Mennell after twenty years working in the construction industry, specialising in home improvements and loft conversions. He noticed that there was a growing need for loft conversions due to people not wanting to move but out-growing their homes.
We understand that if you’ve never had a loft conversion before, it can take a little time to get your head around the many options find the one that best suits your lifestyle and budget.

HOW DO WE COLLECT INFORMATION FROM YOU?

We obtain information about you when you use our website, complete the contact form or engage with other forms within our site.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

USE OF ‘COOKIES’

Like many other websites, the Loft Logic website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, please consult the online help files specific to your browser: Firefox, Chrome, Safari, Internet Explorer or Opera. Turning cookies off may result in a loss of functionality when using our website.

MAIN COOKIES USED ON OUR SITE

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information on Google Analytic’s privacy policy please visit: http://www.google.com/analytics/learn/privacy.html

Google Maps

These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to Google Maps. For more information on Google’s privacy policy please visit: https://www.google.com/intl/en/policies/privacy/

‘SHARE’ TOOLS

If you take the opportunity to ‘share’ content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

HOW IS YOUR INFORMATION USED?

We may use your information to: 

• Contact you regarding queries raised in the contact form;
• Seek your views or comments on the services we provide;
• Notify you of changes to our services;
• Send you communications which you have requested or that may be of interest to you. These may include information about campaigns, appeals, promotions of our associated companies’ goods and services;

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

WHO HAS ACCESS TO YOUR INFORMATION?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.Third Party Service Providers working on our behalf: we may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the company for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@loftlogic.co.uk or telephone on 07985 254 307.

HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:
Send an email to the administrator here and request the information held about you: 07985 254 307.
Write to us at: info@loftlogic.co.uk  / 191 Bowes Road, New South Gate, London N11 2HP.

RIGHT TO ERASURE

You have the right to request for us to erase any data we hold on you. You can do this by the following methods:Send an email to the administrator here and request the information held about you: 07985 254 307. Write to us at: info@loftlogic.co.uk / 191 Bowes Road, New South Gate, London N11 2HP.

SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION

When you give us personal information, we take steps to ensure that it’s treated securely. Any personal information you may share with us (such as your email address etc.) is encrypted and protected with the following software: 2048 bit signatures and up to 256 bit encryption on SSL. When you are on a secure page, a lock icon will appear next to the address bar of web browsers such as Google Chrome. We take data protection very seriously and strive to protect the information you provide. Once we receive your information, we make our best effort to ensure its security on our systems.

PROFILING

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 OR UNDER

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

REVIEW OF THIS POLICY

We keep this Policy under regular review. This Policy was last updated in June 2019.